Legal

Privacy Policy

Last updated: March 2026

1. Information We Collect

When you create an account or use PharmEtrade, we may collect the following information:

  • Account Information: Name, email address, phone number, business name, business type, and license numbers.
  • Transaction Data: Purchase history, order details, payment information (processed securely through our payment providers).
  • Usage Data: Pages visited, search queries, products viewed, browser type, IP address, and device information.
  • Communication Data: Messages sent through our platform, support inquiries, and feedback.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders and transactions
  • Verify your identity and business credentials
  • Provide customer support and respond to inquiries
  • Send order confirmations, shipping updates, and account notifications
  • Improve our platform, products, and services
  • Prevent fraud and ensure platform security
  • Comply with legal obligations and regulatory requirements

3. Information Sharing

We do not sell your personal information. We may share your data with:

  • Sellers/Buyers: To facilitate transactions (e.g., shipping address shared with seller for order fulfillment).
  • Payment Processors: Square and ACH providers to process payments securely.
  • Shipping Carriers: FedEx, UPS, and other carriers for order delivery.
  • Service Providers: Third-party services that help us operate (hosting, analytics, email delivery).
  • Legal Compliance: When required by law, regulation, or legal process.

4. Data Security

We implement industry-standard security measures to protect your information, including 256-bit SSL encryption, secure payment processing, and regular security audits. However, no method of electronic transmission or storage is 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications
  • Request data portability

To exercise any of these rights, please contact us at privacy@pharmetrade.com.

6. Cookies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for full details.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain data longer to comply with legal obligations, resolve disputes, or enforce agreements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at:

PharmEtrade
Email: privacy@pharmetrade.com
Phone: (800) 555-PHRM